Terms of Service

These Terms of Service, together with the Service-Specific Schedules attached to and incorporated into these Terms (collectively, these “Terms”), govern all services provided by YAH BRANDS, LLC, a Wyoming limited liability company (“Company,” “we,” “us,” or “our”), to any individual or entity that engages the Company for one or more Services (“Client,” “you,” or “your”).

BY PAYING AN INVOICE, SUBMITTING AN ORDER, SIGNING AN ENGAGEMENT FORM, OR OTHERWISE USING A SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE SCHEDULE(S) APPLICABLE TO THE SERVICE(S) YOU HAVE ORDERED. If you do not agree to these Terms, do not use the Services.

Table of Contents

Part A ; Master Terms

1. Structure of These Terms
2. Definitions
3. Acceptance of Terms; Who May Use the Services
4. Description of Services
5. No Legal, Tax, or Financial Advice
6. Client Responsibilities; Accuracy of Information
7. Fees, Payment, and Client Funds
8. Recurring and Subscription Services
9. Intellectual Property
10. Client Accounts, Domains, Hosting, and Local Partners
11. Virtual Assistant and Other Company Personnel
12. Confidentiality and Data Security
13. Good Faith Operation; Fraud
14. Disclaimers and Limitation of Liability
15. Indemnification
16. Dispute Resolution
17. Term and Termination
18. Force Majeure
19. Changes to These Terms
20. Relationship of the Parties
21. Miscellaneous
22. Notices; Contact Information

Part B ; Service-Specific Schedules

Schedule 1 ; Formation & Compliance Filing Services

Schedule 2 ; Registered Agent & Business Address Services

Schedule 3 ; Trademark Search & Application Assistance

Schedule 4 ; S-Corporation & C-Corporation Election Assistance

Schedule 5 ; Website & Digital Asset Services

Schedule 6 ; Design & Print Services

Schedule 7 ; Virtual Assistant Services

Schedule 8 ; Social Media Management Services

Schedule 9 ; Taxes & Accounting Referral Services

Schedule 10 ; Bookkeeping Services

Schedule 11 ; Business Insurance Guidance

Schedule 12 ; Business Banking Assistance

Schedule 13 ; Sales & Payment Processing Setup

Schedule 14 ; Legal Document Preparation Services

Schedule 15 ; Funding Search Services

Schedule 16 ; Business Coaching Services

Schedule 17 ; Business Credit Building Services

Schedule 18 ; Custom Business Plan Services

Schedule 19 - Business Identifier & Profile Assistance

PART A ; MASTER TERMS

1. Structure of These Terms

1.1 These Terms consist of these Master Terms (“Master Terms”) and one or more Service-Specific Schedules (each, a “Schedule”), each governing a particular Service or group of Services. The Master Terms apply to every Service. A Schedule applies only to the Service(s) it identifies and supplements the Master Terms with terms specific to that Service.

1.2 If a provision of a Schedule directly conflicts with a provision of the Master Terms, the Schedule controls with respect to the Service it governs. In all other respects, the Master Terms and each Schedule are read together.

1.3 The specific scope, deliverables, timeline, and fees for a given engagement are set out in the applicable invoice, order form, intake form, or engagement communication (each, an “Engagement”), which is incorporated into these Terms by reference for that Service.

2. Definitions

• "Client Funds" means money you pay the Company that is earmarked to be

paid to a government agency, registry, or other third party on your behalf, as described in Section 7.

• "Client Work Product" means the final deliverables the Company creates

specifically for you as part of a Service, as described in Section 9.

• "Confidential Information" means non-public information disclosed by

either party to the other in connection with a Service, including business, financial, and personal information.

• "Engagement" has the meaning given in Section 1.3.
• "Local Partner" means a local registered agent, local business address

provider, or other local service provider the Company engages to perform locally required services in a state other than Wyoming.

• "Schedule" has the meaning given in Section 1.1.
• "Services" means the services described in Section 4 and in the

applicable Schedule(s).

3. Acceptance of Terms; Who May Use the Services

3.1 By engaging the Company for any Service ; including by paying an invoice, submitting an intake form, or communicating an instruction to proceed ; you accept and agree to these Terms, including the applicable Schedule(s), on your own behalf and, if applicable, on behalf of the entity you represent.

3.2 You represent that you are at least 18 years of age, have the legal authority to enter into these Terms, and, if acting on behalf of a business or other entity, are authorized to bind that entity.

3.3 If you do not agree with any part of these Terms, you must not engage or continue to use the Services.

4. Description of Services

The Company offers three core services and separately available independent services. The scope, deliverables, fees, and any ongoing support for each engagement are stated in your Engagement. Purchasing a core service is not required to purchase an independent service. A core service does not automatically include every independent service.

4.1 Core Services

• BrandSuite: logo, identity guidance, and agreed brand applications. Schedule 6 governs design and print work; Schedule 8 applies only if social media management is separately included in the Engagement.
• WebLaunch: website design and development and any agreed domain, hosting, or business email setup. Schedule 5 governs this work.
• BusinessLaunch: agreed business setup support, which may include LLC filing, EIN application assistance, business records, and filing reminders. Schedule 1 governs formation and filing work; Schedule 14 governs any self-help document preparation. Registered agent and business address services remain separately scoped under Schedule 2. The Client and the Client's independent advisers choose the entity type, formation state, tax classification, and document types.

4.2 Independent Start Your Business Services

• LLC filing, EIN application assistance, business license & permit research, sales tax permit assistance, and business records kit assembly: Schedule 1. Schedule 14 additionally applies to any self-help template preparation within a records kit.
• Registered agent and business address services: Schedule 2.
• Trademark search & application assistance: Schedule 3.
• S-corporation election assistance and C-corporation election assistance: Schedule 4. These are entity tax classification election services, not state incorporation or legal or tax advice.
• D-U-N-S number assistance, Experian business credit profile assistance, and SAM.gov Unique Entity ID assistance: Schedule 19.

4.3 Independent Branding and Marketing Services

• Website design and development, domain registration, and business email setup: Schedule 5.
• Logo design, digital business cards, physical business cards, and Google Review Cards: Schedule 6.
• Virtual assistant (human) services: Schedule 7.
• Social media management: Schedule 8.

4.4 Independent Compliance & Operations Services

• Taxes & accounting referral services: Schedule 9.
• Bookkeeping: Schedule 10.
• Business insurance guidance: Schedule 11.
• Business banking assistance: Schedule 12.
• Sales & payment processing setup: Schedule 13.
• Legal document preparation: Schedule 14.
• Funding search: Schedule 15.
• Business coaching: Schedule 16.
• Business credit building guidance: Schedule 17.
• Custom business plan preparation: Schedule 18.

4.5 The Company may use subcontractors, independent contractors, or Local Partners to perform all or part of a Service. The Company may update, expand, or discontinue Services from time to time.

5. No Legal, Tax, or Financial Advice

5.1 The Company is not a law firm, does not employ Client-facing attorneys in connection with the Services, and does not provide legal advice, legal opinions, or legal representation. Formation, registered agent, trademark, licensing, and similar Services are administrative and filing-assistance services only.

5.2 The Company is not an accounting firm, tax preparer, or financial advisor and does not provide tax, accounting, or financial advice.

5.3 You are solely responsible for obtaining independent legal, tax, and financial advice appropriate to your specific situation before making decisions about entity structure, elections, contracts, trademarks, or other legal or financial matters. Nothing in an Engagement, a deliverable, or any communication from the Company should be understood as such advice.

6. Client Responsibilities; Accuracy of Information

6.1 You are responsible for the accuracy and completeness of all information, documents, and instructions you provide to the Company, including names, addresses, ownership information, and information submitted to government agencies on your behalf.

6.2 The Company is entitled to rely on the information you provide without independent verification. You are responsible for any delay, rejection, penalty, or additional cost resulting from inaccurate, incomplete, or untimely information or instructions you supply.

6.3 You are responsible for your own ongoing compliance with all laws and regulations applicable to your business, including compliance obligations that are separate from and continue after the Company's Service is complete (for example, annual reports, franchise taxes, and license renewals).

7. Fees, Payment, and Client Funds

7.1 Fees for each Service are as stated in the applicable invoice or Engagement. Fees for the Company's own services are earned upon performance of those services and are non-refundable except as stated in the applicable Schedule.

7.2 Some Services require the Company to pay a government agency, registry, or other third party on your behalf. Amounts you pay to cover these third-party costs are Client Funds and are not the Company's property. Amounts you pay in advance of the Company incurring a corresponding third-party cost (including a retainer covering estimated costs and the Company's own service charge) are payment for the Company's services and become the Company's property upon receipt, subject to the refund terms of the applicable Schedule.

7.3 The Company facilitates the preparation and submission of filings and applications but, except where a Schedule expressly states otherwise, does not guarantee that any government agency, registry, financial institution, or other third party will approve, accept, or grant any filing, application, name, registration, or account. Fees for the Company's own services are not refundable based solely on a third party's refusal or denial.

7.4 Invoices are due upon receipt unless the invoice states otherwise. The Company may suspend or decline to begin or continue a Service if an invoice is not paid, and may charge a reasonable late fee and interest on overdue amounts to the extent permitted by law.

8. Recurring and Subscription Services

8.1 Certain Services are billed on an annual or monthly recurring basis, as identified in the applicable Schedule, and renew automatically at the then-current rate until cancelled by either party.

8.2 You may cancel a recurring Service by providing written notice as described in Section 22 (Notices), effective at the end of the then-current billing period unless the applicable Schedule states otherwise.

9. Intellectual Property

9.1 Upon full payment for the applicable Service, the Company assigns to you all right, title, and interest in the Client Work Product created specifically for you as part of that Service, except for the Company's own pre-existing tools, templates, methodologies, and general know-how, which the Company retains and, where used in your deliverable, licenses to you for your own use of that deliverable.

9.2 The Company may retain copies of Client Work Product for its own records, quality assurance, and (subject to Section 13) portfolio or marketing purposes, unless your Engagement states otherwise in writing.

9.3 You represent that any content, trademarks, logos, or other materials you provide to the Company for use in a Service do not infringe the rights of any third party, and you agree to indemnify the Company as described in Section 15 for any claim arising from materials you provided.

10. Client Accounts, Domains, Hosting, and Local Partners

10.1 When the Company registers a domain name, sets up business email, or establishes a hosting or similar account on your behalf, the Company may initially establish that account under its own name or billing relationship as a matter of operational convenience. These accounts and assets are held for your benefit, and the Company will release, transfer, or hand over any such account or asset to you, or to a provider of your choosing, upon your request, subject to payment in full for the Services under which the account or asset was established.

10.2 For entities formed or registered in a state other than Wyoming, the Company may engage a Local Partner to perform locally required services. The Company uses commercially reasonable care in selecting Local Partners but is not a guarantor of a Local Partner's performance, except as expressly stated in Schedule 2.

11. Virtual Assistant and Other Company Personnel

An individual who performs virtual assistant or similar services for you remains an employee or contractor of the Company performing a service on the Company's behalf. No employment, staffing, or co-employment relationship is created between you and that individual, and Schedule 7 governs the specific terms of this Service.

12. Confidentiality and Data Security

12.1 Each party will use reasonable care to protect the other's Confidential Information and will not disclose it to third parties except as necessary to perform a Service, as required by law, or with the disclosing party's consent.

12.2 The Company will take commercially reasonable steps to safeguard the personal and financial information you provide, including information submitted for entity formation, EIN applications, and payment processing, and will not sell your personal information to third parties.

12.3 The Company may share your information with government agencies, Local Partners, and service providers (such as payment processors or hosting providers) to the extent necessary to perform the Services.

12.4 In the event of a data breach affecting your information, the Company will investigate and notify you as required by applicable law.

13. Good Faith Operation; Fraud

13.1 Company Good Faith. The Company operates, and will at all times operate, in good faith in its dealings with Clients. The Company does not and will not commit fraud against any Client. This Section 13 exists to protect the Company against Clients who act fraudulently or in bad faith, and nothing in this Section 13 or elsewhere in these Terms should be read to reserve any right for the Company to act fraudulently ; no such right exists and none is granted.

13.2 Client Representations. You represent and warrant, on an ongoing basis for so long as you use a Service, that: (a) all information and documentation you provide to the Company or to any government agency through the Company is true, accurate, and not misleading; (b) you are not using a Service to conceal, misrepresent, or facilitate the concealment or misrepresentation of beneficial ownership, control, or the true purpose of an entity, transaction, or account; (c) you are not using a Service for money laundering, terrorist financing, tax evasion, fraud against a third party, or any other unlawful purpose; and (d) any payment instrument you use is one you are authorized to use, and you will not initiate a chargeback or payment reversal for a Service that was actually performed.

13.3 Consequences of Client Fraud or Misrepresentation. If the Company reasonably believes you have breached Section 13.2, the Company may, without liability to you: (a) immediately suspend or terminate any or all Services without refund of fees already earned under Section 7.1; (b) decline to release Client Work Product or transfer an account or asset under Section 10.1 pending resolution; (c) report the conduct to the applicable government agency, financial institution, or law enforcement; and (d) pursue any remedy available under Section 15 (Indemnification) and applicable law, including recovery of costs the Company incurs as a result of the fraud or misrepresentation, such as chargeback fees, penalties, and reasonable investigation and legal costs.

13.4 This Section 13 does not limit any other right or remedy available to the Company under these Terms or applicable law.

14. Disclaimers and Limitation of Liability

14.1 THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14.2 EXCEPT AS A SCHEDULE EXPRESSLY PROVIDES A DIFFERENT CAP FOR ITS SERVICE, THE COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO A SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THAT SPECIFIC SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. LIABILITY ARISING FROM ONE SERVICE MAY NOT BE SATISFIED OUT OF FEES PAID FOR A DIFFERENT, UNRELATED SERVICE.

14.3 IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITY, OR LOSS OF DATA, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.4 Nothing in these Terms limits liability for the Company's fraud, gross negligence, or willful misconduct, or any liability that cannot be limited or excluded under applicable law. The caps and exclusions in this Section 14 apply to the fullest extent such liability may lawfully be limited, and no further.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its Member, officers, employees, and contractors from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from: (a) your breach of these Terms, including Section 13.2; (b) information or instructions you provided to the Company; (c) your use of a deliverable in violation of a third party's rights; (d) your violation of applicable law; or (e) a Local Partner's performance of locally required services requested through the Company on your behalf, to the extent the claim arises from your own acts or omissions rather than the Company's failure to use commercially reasonable care in selecting the Local Partner.

16. Dispute Resolution

16.1 Informal Resolution; Notice and Cure

Before either party files an arbitration demand or lawsuit relating to a Service, that party must first send the other a written notice describing the dispute in reasonable detail and the specific relief sought (a “Dispute Notice”), delivered as described in Section 22 (Notices). The receiving party has thirty (30) days from receipt of a Dispute Notice to cure the issue or otherwise resolve it. Neither party may commence arbitration or litigation regarding a dispute until this 30-day period has expired without resolution, except as provided in Section 16.6.

16.2 Binding Arbitration

Except as provided in Sections 16.5 and 16.6, any dispute, claim, or controversy arising out of or relating to these Terms or any Service that is not resolved under Section 16.1 shall be resolved by binding arbitration administered under the commercial arbitration rules of a recognized arbitration provider (such as the American Arbitration Association), before a single arbitrator, seated in Wyoming. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys' fees and costs unless the arbitrator determines otherwise under applicable law or the arbitration rules.

16.3 Class Action and Jury Trial Waiver

To the fullest extent permitted by law, disputes will be resolved only on an individual basis, and no dispute may be brought as a class, consolidated, or representative action. Each party waives any right to a jury trial with respect to any dispute subject to this Section 16.

16.4 Contractual Limitations Period

To the fullest extent permitted by law, any claim arising out of or relating to a Service must be brought within one (1) year after the claim accrues (or, for claims based on a hidden or undisclosed defect, within one (1) year after the claim was or reasonably should have been discovered), or it is permanently barred, regardless of any longer statute of limitations that might otherwise apply.

16.5 Small Claims Exception

Either party may bring an individual claim in small claims court, if the claim qualifies, in lieu of arbitration.

16.6 Injunctive Relief Exception

Notwithstanding Sections 16.1 and 16.2, the Company may seek immediate injunctive or other equitable relief in a court of competent jurisdiction, without first satisfying the notice-and-cure period, for: (a) actual or threatened infringement or misuse of the Company's intellectual property; (b) actual or threatened breach of confidentiality; or (c) collection of undisputed amounts owed, including through ordinary collection processes.

16.7 Governing Law; Venue

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. For any matter properly brought in court under Sections 16.5 or 16.6, or to confirm or enforce an arbitration award, the state or federal courts located in Wyoming shall have exclusive jurisdiction, and each party consents to the personal jurisdiction of those courts.

17. Term and Termination

17.1 These Terms remain in effect for as long as you use any Service. Either party may terminate a specific Service as described in that Service's Engagement or, for recurring Services, as described in Section 8.

17.2 The Company may suspend or terminate a Service immediately if you fail to pay amounts due, breach Section 13.2, provide materially false information, or use a Service for an unlawful purpose.

17.3 Sections 5, 7, 9, 12, 13, 14, 15, 16, and this Section 17.3 survive termination of any Service, along with any Schedule provision that by its nature is intended to survive.

18. Force Majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of government, natural disaster, labor dispute, internet or utility failure, or third-party service outage (including delays by a government registry, financial institution, or shipping carrier).

19. Changes to These Terms

The Company may update these Terms, including any Schedule, from time to time. The then-current version will be posted at the link provided on Company invoices and communications, and will apply to Services performed after the update's effective date. Continued use of a Service after an update takes effect constitutes acceptance of the updated Terms.

20. Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and the Company. Each Local Partner and each Company employee or contractor providing a Service acts on the Company's behalf, not as your agent or employee, except as a Schedule expressly states otherwise.

21. Miscellaneous

21.1 Entire Agreement. These Terms, together with the applicable Engagement, constitute the entire agreement between you and the Company regarding the Services and supersede any prior agreements on the same subject.

21.2 Severability. If any provision of these Terms is found unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions remain in full force and effect.

21.3 No Waiver. The Company's failure to enforce any provision is not a waiver of that provision.

21.4 Assignment. You may not assign these Terms without the Company's written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of assets.

21.5 Interpretation. Headings are for convenience only. “Including” means “including without limitation.”

22. Notices; Contact Information

A Dispute Notice or other formal notice to the Company must be sent to terms@yah-brands.com or by mail to 1908 Thomes Ave, Cheyenne, WY 82001. Notices to you will be sent to the email or mailing address associated with your account or Engagement. General questions about these Terms may be directed to:

YAH BRANDS, LLC

1908 Thomes Ave, Cheyenne, WY 82001

terms@yah-brands.com

307-263-9624

PART B ; SERVICE-SPECIFIC SCHEDULES

Each Schedule below applies only to the Service(s) it identifies, and supplements (and, in the event of a direct conflict, controls over) the Master Terms with respect to that Service, as described in Section 1.2.

SCHEDULE 1 ; Formation & Compliance Filing Services

Applies to: LLC filing, EIN application assistance, business license and permit research, sales tax permit assistance, and business records kit assembly, whether purchased independently or included in the agreed BusinessLaunch scope (collectively, the “Formation Services”).

1. Scope

The Company will prepare and submit the applicable formation, EIN, license, or permit filing based on the information you provide, and will forward to you any confirmation, certificate, or rejection notice the Company receives from the applicable government agency. License and permit research identifies likely requirements and agency sources; application support is included only when stated in your Engagement. Records kit work assembles the agreed records and templates. Any self-help template preparation is also governed by Schedule 14 and does not include legal advice or advice on document selection.

2. Client Responsibilities

You are responsible for choosing your entity's name, state of formation, and structure. You are responsible for responding promptly to any request for additional information from a government agency that the Company forwards to you, and for providing that response with enough time for the Company to submit it before any applicable deadline.

3. Specific Disclaimers

3.1 Processing Time. Government processing times are outside the Company's control and are estimates only, not commitments. The Company is not liable for delay caused by a government agency's processing time.

3.2 Name Availability. A name-availability check performed by the Company is preliminary and does not guarantee that the state will accept the name; the state's own review at the time of filing controls.

3.3 No Guidance on Structure. The Company does not advise on which entity type or state of formation is best for you; that decision, and any tax or legal consequence of it, is yours and your advisors' responsibility, per Section 5 of the Master Terms.

4. Remedy

If a filing is rejected due to an error the Company made in preparing or submitting it, the Company will correct and refile at no additional charge for its own service fee (government refiling fees, if any, are Client Funds and remain your responsibility). If a filing is rejected due to information you provided, a name conflict, or a government agency's independent decision, the Company's service fee is non-refundable, consistent with Section 7.3 of the Master Terms, and any refiling will be treated as a new engagement.

SCHEDULE 2 ; Registered Agent & Business Address Services

Applies to: registered agent services and business address services (collectively, the “Agent Services”).

1. Scope

As your registered agent, the Company (directly or through a Local Partner, for states other than Wyoming) will maintain a physical address in the applicable state to accept service of process and official state correspondence on your entity's behalf during normal business hours on business days, and, as your business address provider, will accept mail addressed to that address.

2. Forwarding Commitment

The Company will scan and send you electronic notice of, or otherwise make available, any service of process or time-sensitive official government correspondence received, within two (2) business days of receipt. Routine mail under the business address service will be processed and made available on the schedule stated in your Engagement.

3. Client Responsibilities

You are solely responsible for: (a) keeping your contact information (email, phone, and mailing address for physical forwarding) current with the Company at all times; (b) monitoring the notifications and portal the Company provides; (c) acting on any forwarded document promptly, including retaining your own legal counsel where a lawsuit or legal notice is involved; and (d) maintaining active, paid Agent Services without interruption.

4. Specific Disclaimers and Risk Allocation

4.1 The Company's role is limited to accepting and forwarding documents as described above. THE COMPANY DOES NOT REVIEW, INTERPRET, OR ADVISE YOU ON THE CONTENT OR LEGAL SIGNIFICANCE OF ANY DOCUMENT RECEIVED, INCLUDING A SUMMONS, COMPLAINT, OR SUBPOENA. You are responsible for reading, understanding, and responding to any legal document within the time period the law requires, and for retaining your own attorney to do so.

4.2 Local Partners. In a state other than Wyoming, the Agent Services may be performed by a Local Partner. The Company remains your point of contact and will use commercially reasonable care in selecting and monitoring Local Partners, but a Local Partner's receipt of a document constitutes the Company's receipt for purposes of the Company's forwarding commitment in Section 2 above.

4.3 Consequence of Lapse. If Agent Services lapse due to non-payment after the notice described in Section 8.3 of the Master Terms, your entity may fall out of good standing or fail to receive a legal notice, including a notice that could result in a default judgment against you. YOU ACKNOWLEDGE THIS RISK AND AGREE THAT THE COMPANY IS NOT RESPONSIBLE FOR CONSEQUENCES OF A LAPSE CAUSED BY YOUR NON-PAYMENT OR YOUR FAILURE TO KEEP YOUR CONTACT INFORMATION CURRENT.

5. Liability Cap for This Schedule

Except for the Company's gross negligence or willful misconduct in failing to forward a document actually received in accordance with Section 2, the Company's total liability under this Schedule 2 for any claim, including a claim based on a missed or late-forwarded notice, shall not exceed the fees you paid for Agent Services in the twelve (12) months preceding the claim, consistent with Section 14.2 of the Master Terms.

SCHEDULE 3 ; Trademark Search & Application Assistance

Applies to: trademark search and trademark application preparation and filing assistance (the “Trademark Services”).

1. Scope

The Company will perform a preliminary search of the specified mark against the USPTO's federal trademark database and, if you instruct the Company to proceed, will prepare and submit a federal trademark application based on the information and specimen you provide.

2. Specific Disclaimers

2.1 Not a Legal Opinion. THE PRELIMINARY SEARCH AND ANY SUMMARY THE COMPANY PROVIDES IS NOT A LEGAL OPINION ON THE AVAILABILITY, REGISTRABILITY, OR INFRINGEMENT RISK OF YOUR MARK, AND IS NOT A SUBSTITUTE FOR A FULL CLEARANCE SEARCH AND OPINION FROM A TRADEMARK ATTORNEY. The search is limited to the federal database and does not cover common-law marks, state trademark registrations, business names, domain names, or marks in other countries, any of which could still present a conflict.

2.2 No Guarantee of Approval. Trademark applications are reviewed and approved or refused at the sole discretion of the USPTO. The Company does not guarantee that any application will be approved, and USPTO fees are non-refundable once submitted regardless of outcome, per Section 7.3 of the Master Terms.

2.3 Your Decision to Proceed. The decision to adopt, use, or apply to register a mark, and any risk of a third-party challenge or infringement claim arising from that decision, is yours alone. The Company strongly recommends that you obtain a full clearance opinion from a trademark attorney before commercially launching under a new mark.

3. Remedy

If the Company makes an administrative error in preparing or submitting your application (for example, submitting incorrect information you did not provide), the Company will correct the error at no additional charge for its own service fee. The Company's service fee is otherwise non-refundable once the search or application work has begun.

SCHEDULE 4 ; S-Corporation & C-Corporation Election Assistance

Applies to: preparation and submission of entity tax classification elections, including IRS Form 2553 (S-corporation) and Form 8832 (C-corporation) (the “Election Services”).

1. Scope

Based on the classification you instruct the Company to pursue and the information you provide, the Company will prepare and submit the applicable election form to the IRS.

2. Critical Timing Responsibility

Tax classification elections are subject to strict IRS deadlines that, once missed, generally cannot be recovered for the intended tax year except through IRS late-election relief procedures, which are not guaranteed. YOU MUST PROVIDE THE COMPANY WITH COMPLETE, ACCURATE INFORMATION AND YOUR INSTRUCTION TO PROCEED AT LEAST TEN (10) BUSINESS DAYS BEFORE ANY APPLICABLE ELECTION DEADLINE. The Company is not liable for a missed deadline caused by your failure to provide instructions or information within this window, or caused by incomplete or inaccurate information you provided.

3. No Suitability Advice

The Company does not advise on whether an S-corporation or C-corporation election is beneficial for your business; the Company only executes the election you instruct it to make. You should consult your own CPA or tax advisor before instructing the Company to proceed, per Section 5 of the Master Terms.

4. Remedy

The Company is not liable for the tax consequences of an election, whether or not it is ultimately accepted by the IRS. If the Company fails to timely submit a properly and timely authorized election due to the Company's own error, the Company's liability is limited as stated in Section 14.2 of the Master Terms, and the Company will assist you, at no additional service-fee charge, in pursuing IRS late-election relief where available.

SCHEDULE 5 ; Website & Digital Asset Services

Applies to: website design and development, domain registration, hosting support when agreed, and business email setup, whether purchased independently or included in the agreed WebLaunch scope (the “Digital Asset Services”).

1. Scope; Revisions

The Company will design and develop a website, register a domain, and/or configure business email as described in your Engagement, including the number of design revisions stated in your Engagement (or, if none is stated, up to two rounds of revisions on the initial design).

2. Client Responsibilities

You are responsible for reviewing and approving website content, design, and functionality before launch, and for maintaining your own backup of any content you provide. You are responsible for timely renewal payment for your domain registration and any hosting or email subscription.

3. Specific Disclaimers

3.1 No Uptime Guarantee. Unless your Engagement includes a separate hosting service-level commitment, the Company does not guarantee website uptime or availability, which depends in part on third-party hosting providers outside the Company's control.

3.2 Domain Renewal. A domain not renewed after the notice described in Section 8 of the Master Terms may be released and become available for registration by others. The Company is not liable for loss of a domain due to your failure to pay a renewal after that notice.

3.3 Browser and Device Compatibility. The Company designs for current major browsers and common device sizes but does not guarantee identical appearance on every browser, device, or screen size.

3.4 Data Backup. You are responsible for maintaining your own copies of content, images, and files you provide; the Company is not liable for loss of content you did not separately retain.

4. Intellectual Property

Upon full payment, you own the final website design created for you, excluding the Company's underlying code libraries, frameworks, and templates, which the Company licenses to you for use with that website, consistent with Section 9 of the Master Terms.

SCHEDULE 6 ; Design & Print Services

Applies to: logo design, digital and physical business cards, Google Review Cards, and the identity guidance, templates, merchandise concepts, packaging artwork, and other design applications expressly included in a BrandSuite Engagement (collectively, the “Design & Print Services”). Production, printing, manufacturing, hardware, and specialized production files are included only when expressly stated in the Engagement. BrandSuite design templates do not automatically include ongoing social media management.

1. Logo Design

The Company will design a logo based on your stated preferences, including the number of design revisions stated in your Engagement (or, if none is stated, up to two rounds of revisions on the initial concepts). Upon full payment, the final logo file is Client Work Product owned by you under Section 9 of the Master Terms.

2. Proof Approval for Printed and Digital Card Products

Before production or delivery of digital or physical business cards or Google Review Cards, the Company will provide a digital proof for your written approval. YOUR APPROVAL OF A PROOF IS YOUR CONFIRMATION THAT ALL TEXT, SPELLING, CONTACT INFORMATION, LINKS, AND DESIGN ELEMENTS ARE CORRECT. Production or final delivery begins only after your approval.

3. Specific Disclaimers

3.1 Printing and Shipping (Physical Items Only). For physical business cards and physical Google Review Cards, the Company is not responsible for carrier delay, loss, or damage in transit beyond assisting you in filing a claim with the carrier. Minor variations in color between a digital proof and the final printed product, due to the nature of printing processes, are not considered defects.

3.2 Digital Items. For digital business cards and digital Google Review Cards, you are responsible for testing the delivered file or link on your intended platforms and devices before distributing it.

3.3 Errors in an Approved Proof. The Company is not liable for an error that appeared in a proof you approved. Correcting an error that was present in an approved proof will be treated as a new order at your cost.

4. Remedy

If a Design & Print Services item is defective, damaged prior to shipment, or does not match your approved proof due to a Company production error, the Company will, as applicable, reprint and reship the physical item or redeliver a corrected digital file at no additional charge, as your sole and exclusive remedy for that order.

SCHEDULE 7 ; Virtual Assistant Services

Applies to: virtual assistant and similar personnel-based services (the “VA Services”).

1. Scope; Nature of the Relationship

The Company will assign personnel to perform the tasks described in your Engagement. As stated in Section 11 of the Master Terms, personnel performing VA Services remain employees or contractors of the Company. No employment, staffing agency, or co-employment relationship is created between you and that individual, and you may not direct that individual outside the scope of the Services described in your Engagement.

2. Client Responsibilities

You are responsible for providing lawful, clearly described tasks and any account access or credentials reasonably necessary to perform them, and for promptly revoking that access when the Service ends. You may not request tasks that are unlawful, hazardous, or that require a professional license the assigned individual does not hold (for example, legal or accounting advice).

3. Confidentiality

VA Services may involve access to your business, financial, or customer data. The Company requires its personnel to keep such information confidential consistent with Section 12 of the Master Terms, but you remain responsible for limiting the access and credentials you provide to what is reasonably necessary for the assigned tasks.

4. No Guaranteed Availability of a Specific Individual

The Company may reassign, substitute, or replace the individual performing VA Services at its discretion, including for illness, turnover, or performance reasons, and will use reasonable efforts to minimize disruption when doing so.

5. Remedy

If assigned hours are not delivered as agreed in your Engagement, the Company's sole liability is to provide make-up hours or a pro-rated credit for the undelivered hours, at the Company's election.

SCHEDULE 8 ; Social Media Management Services

Applies to: social media content creation, posting, and account management services (the “Social Media Services”).

1. Scope

The Company will create and publish content to your social media account(s) in accordance with the content plan and posting frequency described in your Engagement.

2. Client Responsibilities

You are responsible for maintaining ownership and administrative control of your own social media accounts and for providing the Company with the access necessary to perform the Service. You are responsible for reviewing and approving content before it is posted where your Engagement includes an approval step, and for ensuring any content, product claim, or promotion you ask the Company to post complies with applicable law and the platform's own terms of use.

3. No Guaranteed Results

THE COMPANY DOES NOT GUARANTEE ANY SPECIFIC NUMBER OF FOLLOWERS, AMOUNT OF ENGAGEMENT, VOLUME OF TRAFFIC, OR SALES RESULTING FROM THE SOCIAL MEDIA SERVICES. Social media performance depends on factors outside the Company's control, including platform algorithms, market conditions, and audience behavior.

4. Platform Risk

Each social media platform is operated by an independent third party that sets and enforces its own rules, and may suspend, restrict, or terminate an account, remove content, or change its algorithm or policies at any time, for reasons outside the Company's control. THE COMPANY IS NOT LIABLE FOR A PLATFORM'S SUSPENSION, RESTRICTION, OR TERMINATION OF YOUR ACCOUNT, REMOVAL OF CONTENT, OUTAGE, OR POLICY CHANGE, PROVIDED THE COMPANY DID NOT CAUSE THE ISSUE THROUGH ITS OWN VIOLATION OF THE PLATFORM'S TERMS OF USE.

5. Intellectual Property

Upon full payment, original content the Company creates specifically for your account under this Schedule is Client Work Product owned by you, consistent with Section 9 of the Master Terms. The Company may retain and display such content for its own portfolio or marketing purposes under Section 9.2 of the Master Terms unless you object in writing.

6. Remedy

If the Company fails to deliver the agreed posting frequency or content volume in a given billing period for reasons within the Company's control, the Company's sole liability is a pro-rated credit toward the following billing period.

SCHEDULE 9 ; Taxes & Accounting Referral Services

Applies to: the Company's taxes & accounting service (the “Tax Referral Service”).

1. Scope

Under the Tax Referral Service, the Company connects you with an independent, third-party certified public accountant or IRS enrolled agent (a “Referred Professional”) for tax preparation, tax filing, and accounting advice. The Company does not itself prepare or file tax returns and does not provide tax or accounting advice.

2. No Endorsement; Separate Engagement

The Company's role is limited to making the introduction. Any engagement for tax or accounting services is a separate agreement directly between you and the Referred Professional, on that professional's own terms. The Company is not a party to that engagement, does not supervise or review the Referred Professional's work, and does not guarantee or endorse the accuracy, quality, or outcome of that work.

3. Remedy

The Company's liability under this Schedule 9 is limited to the fee (if any) you paid the Company for making the referral. Any claim regarding the tax or accounting services themselves must be brought against the Referred Professional, not the Company.

SCHEDULE 10 ; Bookkeeping Services

Applies to: the Company's bookkeeping service (the “Bookkeeping Service”).

1. Scope

The Company will perform transaction categorization, account reconciliation, and preparation of basic financial statements (such as a profit-and-loss statement and balance sheet) based on the bank and credit card statements, receipts, and other records and access you provide.

2. Client Responsibilities

You are responsible for providing complete, accurate, and timely access to your financial records and for promptly answering questions about unclear transactions. You are responsible for reviewing delivered financial statements and promptly flagging any discrepancy.

3. Specific Disclaimers

3.1 The Bookkeeping Service reflects the records and information you provide; the Company does not independently verify the accuracy of the underlying transactions or receipts.

3.2 The Bookkeeping Service is not tax preparation or tax advice (see Schedule 9), and financial statements the Company prepares are not audited or reviewed under any professional auditing or attestation standard.

4. Remedy

The Company will correct, at no additional charge, any error resulting from the Company's own data entry. The Company is not liable for consequences of incomplete or inaccurate records you provided.

SCHEDULE 11 ; Business Insurance Guidance

Applies to: the Company's business insurance service (the “Insurance Guidance Service”).

1. Scope

The Company provides general educational information and side-by-side comparison of publicly available categories of business insurance and providers, to help you understand what options exist and what they generally cover.

2. Critical Disclaimer ; Not a Licensed Agent or Broker

THE COMPANY IS NOT A LICENSED INSURANCE AGENT, BROKER, OR PRODUCER IN ANY STATE. THE COMPANY DOES NOT SELL, RECOMMEND, BIND, PROCURE, OR NEGOTIATE ANY INSURANCE POLICY, DOES NOT RECEIVE ANY COMMISSION OR REFERRAL FEE FROM ANY INSURER, AND DOES NOT PROVIDE INSURANCE ADVICE. Nothing provided under the Insurance Guidance Service is a recommendation to purchase a specific policy or to purchase from a specific carrier or agent.

3. Client Responsibility

You are solely responsible for determining the type and amount of insurance coverage adequate for your business and for purchasing that coverage through a licensed insurance professional in your state. The Company is not liable for any coverage gap, denied claim, or loss related to an insurance decision you make.

4. Remedy

None. This Service is informational only, and the Company's liability with respect to it is limited to the fee, if any, you paid for the Insurance Guidance Service itself.

SCHEDULE 12 ; Business Banking Assistance

Applies to: the Company's business banking service (the “Banking Assistance Service”).

1. Scope

The Company will help you assemble the documentation banks typically request to open a business account (such as your formation documents, EIN confirmation, and a banking resolution) and may help you identify banks or account types to consider.

2. Specific Disclaimers

2.1 The Company is not a bank or financial institution, does not open, hold, or have signing authority over any account opened as a result of this Service, and is not a party to your relationship with the bank you choose.

2.2 The Company does not guarantee that any bank will approve or open an account for you. Account approval, fees, and terms are determined solely by the bank.

3. Remedy

None for a bank's decision to decline an account. The Company will correct, at no additional charge, any error in the documentation it prepared for you.

SCHEDULE 13 ; Sales & Payment Processing Setup

Applies to: the Company's sales & payments service (the “Payment Setup Service”).

1. Scope

The Company will assist you in setting up an account with a third-party payment processing or invoicing platform, using information you provide.

2. Specific Disclaimers

2.1 The third-party payment processor, not the Company, determines account approval, sets processing fees, and controls the flow, timing, and any hold of your transaction funds.

2.2 The Company is not a payment processor, money transmitter, or financial institution and does not hold, control, or have access to your transaction funds. Your use of the processor's platform is governed by that processor's own terms of service, separate from these Terms.

3. Remedy

None for a payment processor's decision to decline an application, hold funds, or suspend or terminate an account. The Company will correct, at no additional charge, any error in the setup information it entered on your behalf.

SCHEDULE 14 ; Legal Document Preparation Services

Applies to: the Company's legal documents service (the “Document Preparation Service”).

1. Nature of This Service ; Self-Help Document Preparation

THE DOCUMENT PREPARATION SERVICE IS A SELF-HELP SERVICE, NOT A LEGAL SERVICE. The Company's non-attorney staff prepare a document by populating a template with the answers and information you provide through an intake questionnaire or conversation.

2. Critical Disclaimers

2.1 No Legal Advice; No Attorney Involvement. The Company is not a law firm. The staff who prepare your document are not attorneys, are not supervised by an attorney with respect to your specific document, and cannot and do not provide legal advice. No attorney reviews your document for legal sufficiency, and no attorney-client relationship or attorney-client privilege is created by this Service.

2.2 No Advice on Which Document You Need. The Company cannot advise you on which document or template is appropriate for your situation, whether a document is legally sufficient, valid, or enforceable, or whether it achieves your intended purpose. You are solely responsible for selecting the correct document type.

2.3 Accuracy Depends on Your Answers. Your document is prepared based solely on the accuracy and completeness of the information you provide. The Company does not verify that information or its legal effect.

2.4 Recommendation to Use Independent Counsel. THE COMPANY STRONGLY RECOMMENDS THAT YOU HAVE AN INDEPENDENT ATTORNEY REVIEW ANY DOCUMENT BEFORE YOU SIGN, FILE, OR RELY ON IT, PARTICULARLY FOR A DOCUMENT WITH SIGNIFICANT LEGAL, FINANCIAL, OR PERSONAL CONSEQUENCES.

3. Remedy

The Company will correct, at no additional charge, a data-entry error it made in transferring your answers into the document. The Company is not liable for the document's legal sufficiency, enforceability, or suitability for your purpose.

SCHEDULE 15 ; Funding Search Services

Applies to: the Company's funding search service (the “Funding Search Service”).

1. Scope

The Company will research and identify funding sources potentially applicable to your business (such as loan programs, grants, or investor networks) based on your business profile, and provide you with a summary of options and general guidance on next steps.

2. Specific Disclaimers

2.1 The Company is not a lender, loan broker, broker-dealer, or investment advisor and does not guarantee approval or funding from any source identified.

2.2 Funding programs identified by the Company may change their terms, close, or apply eligibility criteria the Company was not aware of at the time of the search. You are solely responsible for independently confirming current eligibility and terms, preparing each application, and evaluating the terms of any funding offered.

3. Remedy

None for a funding source's decision not to fund you. The Company's liability under this Schedule 15 is limited to the fee you paid for the Funding Search Service itself.

SCHEDULE 16 ; Business Coaching Services

Applies to: the Company's business coaching service (the “Coaching Service”).

1. Scope

The Company will provide general business coaching ; guidance, feedback, and accountability support based on your stated goals ; delivered in the format and frequency described in your Engagement (for example, recurring calls or sessions).

2. Specific Disclaimers

2.1 Coaching is educational and motivational in nature. It is not legal, tax, financial, investment, or other professional advice, and is not a substitute for the professionals described elsewhere in these Terms.

2.2 THE COMPANY DOES NOT GUARANTEE ANY SPECIFIC BUSINESS OUTCOME, REVENUE, GROWTH, OR RESULT FROM COACHING. Results depend substantially on your own execution, decisions, and market conditions outside the Company's control.

3. Remedy

If a scheduled session is missed due to the Company's fault, the Company will reschedule it at no charge. No refund is available for sessions you attended.

SCHEDULE 17 ; Business Credit Building Services

Applies to: the Company's business credit service (the “Business Credit Service”).

1. Scope

The Company provides guidance on establishing and building a business credit profile separate from your personal credit, which may include guidance on trade lines, business credit reporting agencies, and related best practices.

2. Specific Disclaimers

2.1 THE COMPANY DOES NOT GUARANTEE ANY SPECIFIC BUSINESS CREDIT SCORE, CREDIT LINE, OR LOAN APPROVAL. These outcomes are determined solely by the applicable business credit bureau or lender based on criteria outside the Company's control.

2.2 This Service concerns business credit only. It is not a consumer “credit repair” service directed at your personal credit, and it is not intended to and does not remove accurate negative information from any credit report.

3. Remedy

None for a credit bureau's or lender's independent decision. The Company's liability under this Schedule 17 is limited to the fee you paid for the Business Credit Service itself.

SCHEDULE 18 ; Custom Business Plan Services

Applies to: the Company's custom business plan service (the “Business Plan Service”).

1. Scope

The Company will prepare a written business plan based on the information, financial assumptions, and goals you provide, for your own internal planning or for use with prospective lenders or investors, including the number of revision rounds stated in your Engagement (or, if none is stated, one round of revisions).

2. Specific Disclaimers

2.1 The business plan, including any financial projections it contains, is based entirely on assumptions and figures you provided or approved. The Company does not audit, verify, or guarantee the accuracy of that information.

2.2 THE BUSINESS PLAN IS NOT A GUARANTEE OF FUNDING, INVESTMENT, OR BUSINESS SUCCESS. The Company is not a securities professional, investment advisor, or accountant, and the plan is not a substitute for advice from those professionals.

3. Remedy

Revisions per Section 1 above. The Company's service fee is non-refundable once a completed draft has been delivered.

SCHEDULE 19 - Business Identifier & Profile Assistance

Applies to: D-U-N-S number assistance, Experian business credit profile assistance, and SAM.gov Unique Entity ID assistance, each available independently (collectively, the "Identifier Assistance Services").

1. Scope

1.1 D-U-N-S Number Assistance. The Company can help check for an existing Dun & Bradstreet business record, organize the business information you provide, assist with a standard D-U-N-S number request, and help review the response or requested verification within the agreed scope. Dun & Bradstreet controls record validation, assignment, and processing.

1.2 Experian Business Credit Profile Assistance. The Company can help check for an existing Experian business record, compare available company details with your supplied records, and assist with the provider's available profile request or correction process. Experian controls its records, verification, reporting, profile creation, and scoring. This service does not create a credit score, establish creditworthiness, guarantee that a trade line will report, or provide ongoing credit monitoring unless separately agreed. Business credit building guidance is a separate service under Schedule 17.

1.3 SAM.gov Unique Entity ID Assistance. The Company can help you navigate account access through Login.gov and SAM.gov, organize your legal entity name and physical address information, assist with a UEI-only request, and review validation requests within the agreed scope. A UEI-only request does not constitute full SAM.gov registration for federal awards. Full registration, renewals, representations and certifications, bidding, and grant or contract applications are outside this service unless separately described in an Engagement.

2. Fees and Third-Party Services

The Company's fee is for administrative assistance and is stated in your Engagement. A standard D-U-N-S number request and SAM.gov UEI request are available directly from the issuing providers without a provider or government application fee. SAM.gov registration and maintenance are also free through the government; the Company's assistance fee is not a government fee.

Optional paid reports, expedited services, monitoring products, or other third-party purchases are separate from the Company's assistance fee. Any purchase the Company facilitates requires your authorization. No paid third-party product is included unless expressly stated in your Engagement.

3. Client Responsibilities

You must provide accurate and complete business information and any verification documents the provider requires, authorize assistance as required, and respond promptly to verification requests. You retain ownership and control of your provider accounts and are responsible for credentials, multifactor authentication, and approvals or certifications that require your own action. Do not provide false information or ask the Company to bypass provider identity or account requirements.

4. No Guaranteed Provider Outcome

The Company is not Dun & Bradstreet, Experian, Login.gov, SAM.gov, or a government agency and has no authority to control their records or decisions. Issuance, profile creation, corrections, processing times, verification, credit scores, credit approval, eligibility for federal awards, and award decisions are not guaranteed. Obtaining an identifier or profile does not by itself establish eligibility for financing, federal contracting, or grants.

5. Administrative Errors and Provider Decisions

If the Company makes a data-entry or submission error in performing the agreed assistance, it will correct its own error without an additional Company service fee. Provider decisions, delays, or requests for further verification do not by themselves mean that the Company's agreed work was not performed. Fees and any refund rights remain governed by the Master Terms and your Engagement, including Section 7.3.