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How to Write Homepage Copy That Explains What You Do

Written by Lez4 minute read

Someone lands on your homepage from a search, a post, or a card you handed them. Before they read a single paragraph, they are deciding whether they are in the right place. Most homepages lose people at that moment, not because the business is wrong for them, but because the page never says plainly what the business does.

Good homepage copy is not clever. It is clear. It tells a stranger what you offer, who it is for, and what to do next, in words they would use themselves. Everything else on the page supports those three answers.

Start With the Three Questions

Before you write a word, answer these on paper, one sentence each:

  1. What do you do? Name the thing you sell or the service you provide, not the feeling behind it.
  2. Who is it for? A place, a kind of customer, or a situation: new homeowners in Tulsa, busy parents, first-time founders.
  3. What should they do next? One action: book a call, order, get a quote, visit the shop.

If you cannot answer one of these in a single sentence, the homepage is not the problem yet. Sort out the offer first, then come back.

Write a Headline a Stranger Understands

The headline is the first thing people read and often the only thing. It should name what you do in plain words. "Elevating your everyday" could describe a candle shop, a gym, or a bank. "Hand-poured soy candles, made in small batches in Denver" could only describe one business.

A useful test: cover your logo and read the headline aloud to someone who has never heard of you. If they can tell you what you sell, it works. If they ask, "So what is it?", rewrite it.

Put the personality in the line underneath. The subheadline is where you can say what makes you different: the way you work, the people you serve, the promise you keep. Keep it to one or two sentences.

Give the First Screen One Job

The first screen, the part people see before they scroll, needs only four things: the headline, the subheadline, one main button, and an image that shows the real thing. A photo of your product, your space, or your work beats a stock photo of people smiling at a laptop.

Resist the urge to put every option up top. Three buttons side by side make visitors stop and choose, and many choose to leave. Pick the action most visitors should take, make it the button, and give the rest a place lower on the page or in the menu.

Write the button the way a customer would say it. "Book a consultation" or "See the menu" tells people what happens when they click. "Submit" and "Learn more" do not.

Show Proof Before You Ask for Trust

After the first screen, visitors want reasons to believe you. Proof does that work better than adjectives. A short review with a real first name, a photo of finished work, the number of years you have been doing this, or a recognizable place you have served all count.

If you are brand new and do not have reviews yet, show the work itself: a before and after, a sample, a short story about why you started. Honest early proof is better than borrowed praise. When reviews start coming in, put the best two or three on the homepage and keep the rest on their own page.

Explain the Offer in Short Sections

Below the proof, give each main offer a short section: a plain heading, two or three sentences, and a link to its own page. The homepage is a map, not the whole territory. Its job is to send people to the right place, where the details live.

Write the way you talk to customers in person. Short sentences. Common words. If you would not say "leverage synergies" across a counter, do not write it on the site. Read each section aloud. Anywhere you stumble, a visitor will too.

If you are deciding what pages the rest of the site needs, Your First Five Pages, in Order of Importance walks through them one at a time.

End Every Section With the Same Next Step

People make up their minds at different points on the page. Some are ready after the headline. Others read every word. Repeat the main action at the end of the page, and link to it from each section, so whoever is ready never has to scroll back up to find it.

Make the last section easy: how to reach you, where you are, your hours if they matter, and the same button one more time. A clear business email address and a phone number that someone answers do more for trust here than any tagline.

Test It Before You Publish

Before the page goes live, run it past three checks:

  • The five-second test. Show the first screen to someone for five seconds, then hide it. Ask what you do and what they would click. If they cannot say, simplify.
  • The phone test. Most visitors will read on a phone. Open the page on yours and make sure the headline and button show without scrolling.
  • The read-aloud test. Read every line aloud. Cut anything that sounds like a brochure and keep anything that sounds like you.

Homepage copy is never finished. As customers ask questions, add the answers. As you learn which words people use to describe what you do, use those words. The page gets better every time it gets clearer.

If you would rather build the page with someone, our website service covers the structure and the words together, and WebLaunch handles the full site from domain to launch.

Say what you do. Say who it is for. Make the next step obvious.

Common questions

  • Long enough to answer what you do, who it is for, why someone should trust you, and what to do next. For most small businesses that is a headline, a short subheadline, a proof section, a few short offer sections, and a closing call to action.

  • If you serve a specific area, yes. A place name tells local visitors they are in the right spot and helps search engines show your site to people nearby.

  • Describe what happens when someone clicks, in the customer's words: "Book a call," "Order for pickup," or "Get a quote." Avoid vague labels like "Submit" or "Learn more."

Want help putting your business into words?

Tell us what you offer and who it is for. We will help you shape a homepage that says it clearly.

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